Sweetpeas Privacy Policy
Last updated: [1st May 2026]
1. Introduction
Sweetpeas Beauty & Holistic Therapies is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make an enquiry, or book and receive mobile beauty or holistic therapy treatments.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business name: Sweetpeas Beauty & Holistic Therapies
Owner: Ruth Hatfield
Business type: Mobile Beauty & Holistic Therapy
Operating in: United Kingdom
Contact email: ruth@sweetpeasbeauty.co.uk
For the purposes of data protection law, we are the data controller.
3. Personal Data We Collect
We may collect the following types of personal data:
- Contact & Booking Information
- Name
- Email address
- Telephone number
- Home address (required for mobile appointments)
- Treatment & Consultation Information
- Relevant health, skin or lifestyle information provided during consultation
- Treatment history and preferences
This information is collected only where necessary to ensure treatments are safe, appropriate and effective.
- Website Data
- IP address
- Browser type
- Pages visited
- Date and time of visits
4. Special Category (Health) Data
As a provider of beauty and holistic treatments, we may process limited health-related information. This is classed as special category data under UK GDPR.
We collect and process this information only with your explicit consent and solely for the purpose of:
- Assessing treatment suitability
- Ensuring client safety
- Delivering professional, tailored treatments
Health information is kept strictly confidential.
5. How We Use Your Data
Your data is used to:
- Respond to enquiries and booking requests
- Provide mobile beauty and holistic therapy treatments
- Maintain accurate consultation and treatment records
- Communicate appointment confirmations, changes or aftercare advice
- Meet legal, insurance and professional obligations
- Improve our services and website experience
We do not use your data for unrelated or unexpected purposes.
6. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent – for consultation forms, health information and optional communications
- Contract – to fulfil bookings and deliver services
- Legal obligation – record keeping, insurance or regulatory requirements
- Legitimate interests – operating and improving our business in a fair and reasonable way
7. How We Store and Protect Your Data
We take appropriate measures to protect your information, including:
- Secure, password-protected devices
- Limited access to client data
- Secure email and booking systems (where used)
- Safe storage of consultation records
We retain personal data only for as long as necessary to meet legal, professional or insurance requirements.
8. Sharing Your Data
Your personal data is never sold, rented or shared for marketing purposes.
Data may be shared only where necessary with:
- Website hosting or booking system providers
- Payment processors
- Professional advisors (e.g. accountant or insurer)
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and lawfully.
9. Cookies
Our website uses essential cookies and may use performance or functional cookies to help improve user experience and analyse website usage. Non-essential cookies are used only with your consent. For full details please see our cookie policy.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Restrict or object to processing
- Withdraw consent at any time
- Make a complaint to the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
13. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: ruth@sweetpeasbeauty.co.uk